This course is designed to equip clinical research professionals with the knowledge and skills to effectively engage and communicate with diverse populations. Participants will learn key cultural competency principles, including understanding cultural differences, reducing bias, and promoting inclusivity in research settings. Through case studies and practical examples, the course emphasizes the importance of cultural awareness in improving patient engagement, data accuracy, and the overall quality of clinical research.

Do you know what the five categories of barriers to access and inclusion are?

Are you presenting barriers without even realizing it?

Are you limiting your market reach because you’re unintentionally excluding potential customers from your services or facilities?

This 30-minute course is designed to provide important insight to some common barriers people with disabilities encounter when accessing physical spaces, information and services. You’ll also be introduced to the laws and legal requirements designed to help foster a more accessible and inclusive world for people living with disabilities.

Some key themes include:

1. The Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, and how the Code and Act work together to increase universal levels of accessibility

2. Introduction to the five categories of barriers people living with disabilities can face in their everyday lives

3. Approaches to help you understand how to start eliminating barriers and provide excellent customer service to everyone – to help you expand your market reach and customer base

This course is designed to meet Accessibility for Ontarians with Disabilities Act (AODA) training compliance. So, by completing this course, you both increase your own awareness and ensure you (or your team) are meeting government training compliance in the workplace.

It includes a quiz and 80% is required to pass.

Hiring with diversity as a goal helps bring new voices, ideas, and perspectives to your organization. People with disabilities have often faced challenges in a not-always-accessible world. These experiences bring about perspectives they can bring to your organization to help identify and provide services or products geared toward a more diverse audience.

Those of us living with a disability offer the kind of skills and dedication today’s employers are looking for – as well as bringing a new, broader professional and experiential perspective to the workplace and the team. By sharing our lived experience, we can help employers do things like expand product and service offerings and fuel innovation. Add to that, a diverse team is an energized team.

This 30-minute course is designed to help learners work past the old stereotypes – and see more clearly who people with disabilities really are and what they offer their workplace and community. No matter how well you already understand what people living with disabilities are capable of and the value they bring to workplaces, we do hope this course will help you (and even your team) feel even more confident about working with people with disabilities – and benefitting from our experience and focus.

This course explores themes including:

1. What is a disability – and what does disability really mean to you?

2. How disabilities can be defined and understood based on different models and mindsets

3. How people with disabilities are sometimes portrayed inaccurately in contemporary media and marketing

4. Moving past presumption and barriers, and instead, fostering an environment of awareness and inclusivity

This course is designed to keep you engaged. Designed to provoke your reflection and analysis. And designed to help you understand working with people with disabilities is a prospect to be excited about.

Welcome to the Positive Client Relations eLearning course. This hour-long course is delivered in two parts, which can be completed one after another or with a break in between, depending on your schedule.

Being a support worker can be very rewarding, meaningful work. However, it can often come with demanding and stressful situations.

So how can the not-so-good moments be handled best?

By further developing your skills in building rapport with people, respecting boundaries, understanding triggers, using effective communication skills and strategies, and taking care of you will all help you deal with situations more effectively. And how you interact with a client – how you respond -can make a world of difference in their day and yours.

This course is delivered in two 30-minute modules. Topics include:

• Introduction to the key elements or principles supporting a positive relationship
• The connection between rapport and a positive client relationship
• The role boundaries play and the potential impact when pushed or broken
• How underlying issues can trigger reactions and responses – both your client’s and your own
• The value of regular self care and self regulation for staying calm under pressure
• The importance of empathetic communication styles

Embark on a journey through the intricate landscape of health data standards in this foundational course. Learn to navigate data exchange challenges across healthcare systems, fostering seamless communication and improved patient care. Perfect for healthcare IT professionals, administrators, and data analysts eager to enhance data management practices. Gain essential insights and practical strategies to promote interoperability and unlock the full potential of health information technology. Join us to embark on the road to interoperability excellence and shape the future of healthcare data standards.

Course Outcomes

• Learn the facts regarding gender, sexuality, and sex assigned at birth
• Increase your knowledge of current language and terminology used by and within the 2SLGBTQIA+ community
• Improve your ability to practice cultural humility and provide care that is inclusive, gender-affirming, and trauma-informed
• Enhance your capacity to advocate for change within the work environment
• Gain confidence in your ability to provide a safe space for all patients

Modules

This course consists of one module that contains six chapters. Five chapters with content and the final chapter is the quiz.

In addition to module content, a plethora of patient and health care professional resources are provided throughout each Chapter.

• Chapter 1: Introduction & Reflection
• Chapter 2: Overview & Concepts
• Chapter 3: Sex Assigned at Birth
• Chapter 4: Sexuality
• Chapter 5: Gender
• Chapter 6: Quiz

Time to complete this course is 6 hours for module completion. It is online and self-paced. As this course contains many optional videos and resources, completion time may vary based on these factors. Certificate upon completion.

Duration: 6 hours

In this course, learners will review: pharmacological and non-pharmacological interventions for pain, what staff should be looking for that may indicate a client is in pain, what staff can do to help a client that is experiencing pain, some of the challenges and barriers for clients to manage pain, some common misconceptions about pain, some of the consequences of unresolved pain, and different types of pain. Learners answer true/false questions and are provided with the correct answers. Learners also review the HELP acronym (help, encourage, learn, provide) and complete an interactive exercise to reinforce knowledge transfer.

This course discusses: the difference between palliative care and end of life care, how staff can support palliative residents and their loved ones, signs that death is imminent, the impacts that the death of a resident may have on staff, and coping strategies for staff. Learners watch a video explaining dying with dignity. Learners also learn how they can support palliative residents and their loved ones in that challenging time.

This course starts by training learners on how to navigate and interact with the content. Learners are given answers to the question “How will this education benefit me?” The concept of clients of “home” is discussed. Learners are given a quick preview of the content in the curriculum and summarizes the curriculum by explaining providing home care is a “shared experience” and that staff have the power to influence clients in a positive way so that all have a better experience together.

The purpose of this course is to provide an understanding of the communication skills required for telepractice in order to enhance the patient nurse interaction and allow for a safe, effective means of assessment.

This state-of-the-art course is designed to provide community care paramedics with the ability to provide optimal wound care in collaboration with an interprofessional team.

The Paramedic Wound Care Associate Program offered by the WOC Institute is a competency-based, self-paced, online foundational course in wound management, expertly guided by a team of Canadian Nurses Association (CNA) certified Nurses Specialized in Wound, Ostomy and Continence (NSWOCs) and in collaboration with a group of community paramedics. On-request onsite education programs, led by NSWOCs, are also available.

Explore the course's enlightening modules, presented from the perspective of a first responder engaged in initial triage, treatment, and proactive measures to minimize further harm. Our course's objective is to equip paramedics with the knowledge needed for timely and appropriate wound intervention, leading to improved patient outcomes by reducing hospital transfers and fostering seamless communication with community nurses and primary care providers.

Course Format

• 6 weeks self-paced, online
• Rolling start, start at anytime

Duration: 40 hours

This free 5-part eLearning series (20 minutes) by the Ontario Human Rights Commission is for public, private and not-for-profit sectors and completes the training requirements for section 7 of the Integrated Accessibility Standards of the AODA.

Duration: 20 minutes

This free 30-minute module by the Ontario Human Rights Commission provides a basic understanding of rights and responsibilities under the Ontario Human Rights Code.

Duration: 30 minutes

This free 30-minute interactive and self-paced online course by the Ontario Human Rights Commission offers a foundation for learning about race, racial discrimination and human rights protections under Ontario's Human Rights Code. The course offers a historical overview of racism and racial discrimination, explains what “race,” “racism” and “racial discrimination” mean, and provides approaches to preventing and addressing racial discrimination.

Duration: 30 minutes

We store and access highly sensitive data online. Exposure of that data has a far-reaching impact, with consequences that can be devasting for yourself, your business, or the organization you are engaged with.

In this 40-minute course, you’ll learn strategies to protect yourself online and get tips to block incoming threats. You will also review how to act fast to minimize damage if a security breach occurs. You will be required to obtain a score of 100% in the short Check Your Understanding quiz. However, you can review the content and have unlimited attempts to click the “TAKE AGAIN” link at the end of the quiz if it is less. The last chapter is a quick summary of what you have learned.

Duration: 40 minutes

The last person to be imprisoned for homosexuality in Canada was Everett George Klippert. This controversial decision leads directly to the Criminal Law Amendment Act (Bill C-150). It is an omnibus bill that, among other things, decriminalizes gay sex. However, the struggle continued.

In America, on June 28, 1969, police raided the Stonewall Inn, a popular Greenwich Village bar catering to LGBTQ+ customers. Decades of escalating, state-sanctioned harassment led officers to expect everyone to leave quietly as usual. But if that had happened, it wouldn’t have made history.

Decades of oppression of the LGBTQ+ community, cultural shifts in the 1960s, and good troublemaking became a catalyst for change and a symbol for LGBTQ+ rights that evolved into today’s Pride festivals and marches. This course explores the key events and personalities in North America that ultimately shaped a global movement.

This course starts with an excellent video from Alzheimer’s Research UK describing what dementia is. Learners interact with an exercise to form the definition of dementia. The course goes on to describe how dementia affects a person and statistics of dementia in LTC. The learner reviews best practices for communicating with someone with dementia. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:

• Long-term Care Mandatories for Direct Care Staff

This course starts by training learners on how to navigate and interact with the content. Learners are shown the rationale for taking the mandatory annual training using screenshots from the Act and Regulations. Learners are given answers to the question “How will this education benefit me?” The fundamental principle of “home” is discussed. Learners are given a quick preview of the content in the curriculum and summarizes the curriculum by explaining LTC is a “shared experience” and that staff have the power to influence residents in a positive way so that all have a better experience together.

This course requires learners to drag and drop words to complete subsections of the Act related to the complaint procedure. They are reminded of the resident’s right to raise concerns or recommend changes, to whom, and without fear or reprisal. There are two interactive exercises to review the content. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.